Privacy Policy

Effective Date: 21 May 2024

Introduction

Welcome to www.elizedebeer.com, operated by EDB Studios (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

EDB Studios is the data controller for the personal data you provide on this website. If you have any questions or concerns about this policy or your personal data, you can contact us at:

  • Email: elizedb@yahoo.com

2. Information We Collect

2.1 Personal Data

When you create an account, make a purchase, or interact with our website, we may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username and password.
  • Payment Information: Credit card details and billing information (processed securely by our payment processors).
  • Purchase History: Records of your purchases and interactions with our online shop.
  • Technical Information: IP address, browser type, operating system, and device information.

2.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please refer to our [Cookie Policy].

3. How We Use Your Information

We use your personal data for the following purposes:

  • Account Management: To create and manage your account.
  • Order Processing: To process and fulfill your orders, including sending you order confirmations and updates.
  • Customer Support: To provide customer support and respond to your inquiries.
  • Marketing: To send you promotional materials and newsletters, if you have opted-in to receive them.
  • Website Improvement: To analyze and improve our website and services.
  • Security: To ensure the security of our website and protect against fraud.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contractual obligations to you (e.g., processing your orders).
  • Consent: When you have given us explicit consent to process your data for specific purposes (e.g., marketing communications).
  • Legal Obligation: To comply with legal obligations (e.g., tax and accounting requirements).
  • Legitimate Interests: For our legitimate business interests, such as improving our services and ensuring the security of our website.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, shipping companies, and IT service providers).
  • Legal Requirements: When required by law or to protect our legal rights (e.g., in response to a court order or legal process).

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: To request a copy of the personal data we hold about you.
  • Rectification: To request corrections to any inaccurate or incomplete data.
  • Erasure: To request the deletion of your personal data.
  • Restriction: To request the restriction of processing your personal data.
  • Portability: To request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: To object to the processing of your personal data for certain purposes (e.g., direct marketing).

To exercise any of these rights, please contact us at elizedb@yahoo.com .

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. Our website is secured with an SSL certificate to ensure encrypted transmission of your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: elizedb@yahoo.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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